Job description:
Full time Reservation agent job in Saudi Arabia.As a reservation agent it is your duty to keep lines of communication open regarding any bookings made. Handle and verify reservations for guest rooms that customers have made by phone, mail, or fax Enter all reservations into the computer, making note of all relevant details, and responding to any questions, grievances, or requests pertaining to reservations. Maintain the correspondence’s designated filing system.You should have 2 years experience as a Reservation agent .We offer a competitive monthly salary.
Core Duties of a Reservation Agent:
1.Managing reservations:
- Reservations can be made online.
- Verify availability and enter client information precisely.
2.Customer support:
- Answer questions about costs, offerings, and regulations.
- Help with complaints, issues, or special requests.
3.Entering Data and Maintaining Records:
- Keep thorough records of all bookings.
- Update systems with client information or preferences.
4.Communication and Coordination:
- Work along with other departments, such as transportation and cleaning.
- Inform visitors or customers with any updates or confirmations.
Requirements:
- English proficiency
- An approachable, understanding, and customer-focused mindset
- An attitude of problem-solving
- Flexibility in regard to vacations, weekends, and work schedulesOutstanding communication abilities both in writing and speaking
- Excellent multitasking and organizing skills
- Accuracy and meticulousness in data entry
- Knowledge of reservation software and Microsoft Office
- Skills in upselling and sales prior experience working in hospitality, bookings, or customer service.
Benefits:
- Fee Transportation allowance.
- Meal allowance.
- Free Medical assistance.
- Opportunities for growth.
- Salary decided after the interview.
How to Apply!
If you want a job, send your CV on this platform.
Email:info@yatatraver.com
Website:http://www.yatatravel.com/
Phone:+966920066321
You can come to apply at our office.
Address:4023 Prince Turkey Street, Al Yarmouk, Al Khobar 34424, Saudi Arabia